Built for trade operations · Hong Kong
Every inquiry answered, quoted and chased — from your own mailbox, with every number traceable.
1 click
Connects Gmail or Outlook
3 days
Before a silent buyer is chased
4
Languages read and written
Connects with your stack
See it run
One buyer, one thread. Nothing is re-typed, no tool is switched, and nothing sends without your approval.
Intake
The inquiry and its attachment land in your mailbox.
Extract
Every spec is read and tied to its source line.
Price
Priced from your list and margin rules.
Close
Approved, sent, tracked as an opportunity.
Scroll to play
Walk through the full pipeline1 click
Connects Gmail or Outlook
3 days
Before a silent buyer is chased
4
Languages read and written
Where the deals go
Spreadsheets
Every product, every margin and every revision sits in a workbook only one person really understands. Quoting starts with a hunt through tabs, and two people can give two different answers to the same question.
Follow-ups
A quote goes out and the thread goes quiet. Nothing marks the four days that have passed, so it is remembered only once the buyer has bought elsewhere.
Half-written
Quantity, material, certification, incoterm, date — whatever the message happens to mention, and nothing more. The rest is a round trip: ask, wait, ask again, and hope the buyer is still there.
No signal
A large order or an urgent thread arrives in a shared inbox and waits in line with everything else. Nothing signals that the most valuable message of the day has just come in.
The whole pipeline
Extract, clarify, price, quote — one sequence on one thread, stopping wherever you want to decide.
Specs
Quantities, materials, certifications and lead times are pulled from the message and its attachments — each one cited to the line it came from.
Gaps
When a field is in neither the email nor the attachments, Sailwise fetches it from your own catalogue and records where it came from — so the reply is specific instead of vague.
Language
English, 繁體中文, 简体中文 or Español — composed in seconds and sent from the address your customers already reply to.
The platform
The records behind every thread: a client history that exists before a deal, a catalogue built from the files you already keep, a supplier shortlist, and corrections the AI reads immediately.
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WhatsApp assistant
When a thread needs a decision, Sailwise messages you on WhatsApp with the buyer, product and quantity already read from the record. Reply approve, edit, skip or quiet 8h — nothing sends without your yes.
Trust
Each of these is enforced by the product or published in plain language — not asserted on a badge.
How we handle your dataEvery reply and every quote is a draft until you approve it. There is no auto-send switch to leave on by mistake.
Every outbound message is claimed once in the database before it leaves. A double-click, a retry or a second server handling the same request returns the first result instead of emailing the buyer again.
Open any draft and each figure traces back to the line of the email, or the row of your price list, that it came from.
Your catalogue, conversations and connected-mailbox credentials are encrypted; provider tokens are sealed with AES-256-GCM.
Founders
Sailwise did not begin as a product idea. It began as one recurring conversation — first at Neel’s dinner table, then across fifty-odd owner meetings — and the realisation that nobody with serious AI capability was paying this industry any attention.
Read the full storyNeel grew up around a family business in the industry. His dad runs sourcing, and the same thing kept coming home: an inquiry that arrived half-finished, and a quote that took days to send. The problem was never effort — every answer had to be rebuilt by hand, from scratch, every single time.
Kyle sat down with well over fifty sourcing and trading business owners. Different products, countries and sizes — and the same afternoon described back to him every time: chasing specs, rebuilding prices from memory, losing the order to whoever answered completely first.
Our mission
Sourcing and trading moves the physical world and still runs on email, spreadsheets and memory. We bring real AI engineering to a trade that has been passed over — starting with the job that eats the most hours: answering an inquiry completely, with every number traceable, before the buyer moves on.
Kyle & Neel · Founders
Waitlist access · Cancel anytime
Yes. Sailwise runs over your existing mailbox with a one-click Google or Microsoft connection — no new software for your team or your customers.
It handles inquiries in English, Traditional and Simplified Chinese, Spanish, and mixed-language threads — common in international trade.
You do. Every reply and every quote is a draft until you approve it. Sailwise cites where each number came from so you can verify fast.
Yes. Replies and quotes send as ordinary email from the mailbox you already use, so your buyers see the address they already write to. Nothing goes out from an address of ours.
Design partners
Build the back office that answers first — then spend your day closing. Founding pilot: 5 HK trading firms, onboarded personally.
